Samsung Refrigerator Recall
Wondering if your fridge is part of a Samsung Refrigerator Recall?
If you’re looking for information on Samsung Refrigerator Recalls
then this page should help answer all of your questions.
We break down the refrigerator
recalls from Samsung over the last 20 years plus it will help you to better
understand how to handle things whether or not your fridge is included in a
recall. Plus help you handle issues to get your
fridge either repaired or replaced.
Most Common Samsung Refrigerator Recall Issues
Over the the last 20 years there have been various hazards associated with Samsung
refrigerators that have led to recalls.
Some of the biggest
hazards that have (and haven't) caused Samsung refrigerators to be recalled include:
- Fire Hazard: Defective components such as
circuit boards and wiring can cause overheating, sparking and potentially lead
to fires.
- Cooling System Defects: Faulty compressors or
other issues with the cooling system can cause the refrigerator to stop cooling
properly, which can lead to food spoilage and potentially harmful bacteria
growth.
- Door Detachment: Defective door hinges or
latches can cause the refrigerator door to detach, potentially causing injury
to anyone nearby.
- Electric Shock: Malfunctioning components or
wiring can lead to electrical shocks which can be dangerous or even fatal.
- Water Leaks: Water leaking from the refrigerator
can damage floors, walls, and other nearby structures, potentially causing
property damage or mold growth.
It's important to note that while these hazards have been
associated with Samsung refrigerators in the past, not all Samsung refrigerators
are affected by these issues. It's always a good idea to check the CSPC website
for the latest information on product recalls and to follow proper usage and
maintenance lines for your refrigerator.
These are just a few of the examples of the issues that have
led to recalls for Samsung refrigerators. Other issues that have caused recalls
include wiring problems, water leaks and cooling system defects.
Samsung Refrigerator Recall:
Samsung Recall List
Here is a list of all the refrigerator recalls we could find from Samsung over the last 20 years. We've done our best to also include affected model numbers and the
reasons for the recalls:
2009 Samsung Refrigerator
Circuit Board Recall:
Defective circuit boards caused 146,000
Samsung refrigerators to be recalled. These models were found in both French
door and side by side refrigerator models. These defective circuit boards
were a concern because they were seen as a fire hazard.
The affected
model numbers include:
- RF266ASH
- RS263BWP
- RB215BSB
- RS2533SW
- RS267LASH
- RS267TDRS
2010 Samsung Refrigerator
Fire Hazard Recall:
Defective relays possibly overheating caused
Samsung to recall 207,000 refrigerators because of possible fire hazards. The
refrigerators involved in this recall were side-by-side and top freezer models.
The affected refrigerators have these model
numbers:
- RS21
- RS60
- RSE8
- RSE1
- RSA1
- RSU1
- RSJ1
- RSF1
- RSG5
- SG5FHDXS
2010 Samsung Refrigerator
Wiring Issue Recall:
Faulty wiring issue caused Samsung to
recall approximately 43,000 refrigerators were recalled due to a wiring
issue that could cause the refrigerator to overheat and pose a fire hazard.
The affected models were front door and side by side refrigerator models.
The model numbers we found in this recall include:
- RS263BWP
- RS265LBP
- RS267LBP
2013 Samsung Refrigerator
Temperature Sensor Recall:
Temperature sensor issues caused Samsung to
recall approximately 160,000 refrigerators due to a defect in the freezers
internal temperature sensor that could cause the temperature to rise and spoil
the food.
The affected front door and side by side refrigerators with the model
numbers:
- RF323TEDBSR/AA
- RF26VABPN/XAA
- RF26VBWP/XAA
- RF26XAERS/XAA
- RF28HDEDBSR/AA
- RF28HMEDBSR/AA
2015 Samsung Refrigerator
Door Hinge Recall:
Top door hinge issues caused Samsung to
recall approximately 200,000 Samsung refrigerators due to a defect in the top
hinge that could cause the door to detach and potentially cause injury.
The
affected included French door and bottom freezer refrigerators with the model
numbers:
- RF28HFEDBSR
- RF263BEAESR
- RF28HDEDBSR
- RF28HMEDBSR
- RS25J500DSR
2015 Samsung Refrigerator
Over Heating Recall:
Top-mounted freezers that could overheat and
catch fire caused Samsung to recall around 500,000 refrigerators.
The top
mounted freezer models that were included in this were the following model
numbers:
- RT21M6213SG/AA
- RT21M6213SR/AA
- RT21M6213WW/AA
- RT18M6213SG/AA
- RT18M6213SR/AA
- RT18M6213WW/AA
2020 Samsung Refrigerator
Compressor Recall:
Defective compressors caused
Samsung to recall approximately 2.3 million refrigerators due to a defect in
the compressor that could cause the refrigerator to stop cooling properly.
The
affected models were front door and top freezer refrigerator with numbers:
- RF28R7201SR/AA
- RF28R7351SR/AA
- RF28T8701SR/AA
- RF27T52O1SR/AA
- RF27T5241SR/AA
Samsung Refrigerator
Ice Maker Recalls:
We've heard from so many about ice maker issues that we actually created a separate page full of all of the Samsung Refrigerator Ice Maker Recalls along with lists of all of the affected models in each.
Click here to see them all.
Please note that these are not exhaustive lists of every Samsung refrigerator recall by Samsung over the last 20 years. In our extensive search these were the models we were able to find. If your model isn't listed in one of the recalls above make sure to contact Samsung directly.
Samsung Refrigerator Recall:
Where to Start
Should you be concerned that your refrigerator is a part of a Samsung refrigerator
recall, here's a list of steps you can take so you can know for sure what's
going on with it.
- Check: Contact the Consumer Product
Safety Commission or CPSC keeps up a database of all product recalls including
those related to Samsung refrigerators. You can search for the model number of
your refrigerator on the website to see if it's been recalled.
- Contact: if you are unable to
find information on the CPSC website or have questions about whether
refrigerator is affected by a recall go ahead and call Samsung directly. In all
honesty this is the only place that you will know for certain if your
refrigerator has been part of a recall and if so they can tell you what else
needs to be done plus give you instructions on what to do.
- Take Action: If your refrigerator is part
of a recall, then follow the instructions exactly as provided by Samsung or the
CPSE. This may include having your refrigerator repaired or replaced, depending
on the nature of the recall. Just make sure that you don't do something
different, such as hiring your own repairman to fix an issue that needs to be
fixed by a certified Samsung repairman. Doing something like this can quickly
make your warranty and any recourse null and void.
- Practice Safety: Whether or not your
refrigerator is part of a recall it's always smart to take proper safety
precautions when using and maintaining your refrigerator. These type of suggestions
are similar to what you find from the manufacture recommendations on cleaning
and maintenance as well as usage plus being aware of any potential hazards as
electric shock or fire.
Overall it's important to take any concerns about the safety
of your Samsung refrigerator seriously and to take action if necessary to
ensure your safety and the safety of your family.
Samsung Refrigerator Recall
Steps for a Recalled Samsung Refrigerator
Should you find yourself in the position that your Samsung
fridge has been recalled then we recommend that you take the following steps:
- Check: Check the details of the recall to find out
what the problem is, what models are affected, and what you need to do next
period you can find this information on the CPSC website or by contacting
Samsung directly.
- Follow: As we mentioned above you want to make sure
you follow the instructions given to you by either Samsung or the CPSC. It can
include anything from having your refrigerator repaired or replaced or even
cleaning it out and leaving it open for a couple of days to air out. The
suggestions will be related to the nature of the recall.
- Unplug: Should
you end up having a recall that has a potential fire hazard or electric shock
it's imperative that you immediately unplug your refrigerator to reduce the
chance of any possible hazards. (We know Having a refrigerator is really
annoying but trust us it's for your own safety!)
- Schedule: If your refrigerator is part of a recall
that requires repair or replacement comma then sketch an appointment with a Samsung
authorized repair person or center ASAP. The reason for the recall will be the
determining factor of whether or not Samsung may cover the cost of repair or
even of a replacement refrigerator.
- Practice safety: Until your refrigerator is
completely fixed or you have a new one, make sure to take the right precautions
when using it. Keep track of the temperature to make sure your food is always
safe, be aware of any flammable materials that could come near your
refrigerator and keep them away from it plus make sure to be aware of any
possible damages or malfunctions that could be happening to it.
Overall, it's important to take any recall notice seriously
and to follow the instructions provided by Samsung or theCPSE to ensure the
safety of you and your family period
Samsung Refrigerator Recall
Steps to Replacing Old Fridge
If your current Samsung refrigerator has been recalled the
thought of finding a new one can feel a bit overwhelming. Here are a couple of
tips to help you make the right decision for you:
- Check for Recalls: By now you're a pro at
looking for recalls on refrigerators so before you buy a new fridge make sure the
one you want isn’t part of a recall.
The last thing you want to do is get one
that has already had a recall but the good news is they (hopefully) would’ve
already fixed the issue. Remember to check the CPSC website or contact the manufacturer
directly.
- What do really you want/need?: Now that
you're starting all over it's important to get 100% clear on what you want and
need in your next one. Start by looking at your current refrigerator. What did
you love about it and what it was missing?
You'll need to be able to answer questions
like:
-How much room do I/we need?
-Do I want it to be a counter depth or deeper?
-How energy efficient do I want it to be? Will I get
a rebate for buying one and not another?
-Which features do I really need and which ones
would I absolutely love?
These can be things like a water dispenser or ice
maker (regular or special ice), or do I want a smaller door to be able to open
to take out drinks? If you’re a techie do you want your fridge to be connected
to the internet with a screen on the front to remind you to buy eggs or let you
watch the news while you make your morning coffee. And these are just the tip
of the iceberg of bells and whistles you can find.
What refrigerator that fits my budget?
While we
completely understand needing to scrimp
and save on your refrigerator though don’t forget that hopefully you'll keep
this fridge for the next 7 to 20 years. So when you’re choosing be honest with
yourself on what you want. The last thing you need is to be kicking yourself
every time you go to your refrigerator for not getting that bell or whistle
that you really wanted/needed
- Read Reviews: You had to know we were going
to bring this up. Try to find reviews of the refrigerator models you're
considering. If you can find them they will show you it’s reliability &
durable plus hopefully the real performance is like.
The hardest part is finding a review is corporate entitiese like Consumer
Reports spend a long time to come up with their reviews. While we’re so
grateful that they are so meticulous with their testing, it’s very frustrating
because most of the time the review is posted after the refrigerator is no
longer being sold. This is why we love getting reviews from actual owners as
well.
When/if you find a negative reviews on a fridge remember that negative reviews
are posted 10 times more often than positive ones. (When have you ever gone online
to sing the praises of any appliance that did exactly what it promised?) A bad
review doesn't mean the refrigerator is all bad – just that person had a bad
experience. It’s in seeing many negative reviews on a fridge that we take it
seriously.
- Compare Prices: Often prices are the same
across all retailers but once in a while we are surprised that they aren’t. The
same refrigerator model can tryly vary from retailer to retailer. Also remember
to check if there are any sales on or coming soon (they often pair them with holiday
weekends), or rebates that you can take advantage of. Simple things like these
can help you get a great price.
- Buy From a Reputable Retailer: Buying a
refrigerator is a big purchase whether you're spending $900 or $9000. This is
why you want to buy from somewhere you can trust. Having reputable customer
service and support is always a plus. This way should you have any issues in
the future it can make the whole experience a much easier one.
Overall, taking time to research and compare
your options will help you find one that fits your needs and budget.
Samsung Refrigerator Recall
Not Part of a Recall
There’s few things more frustrating than having a fridge
that has problems that the company doesn’t have in a recall. If you find yourself
in this situation with a Samsung refrigerator that’s not part of any of their
recalls here's what you can do:
- Contact Samsung Customer Service:
Just
because your fridge isn’t in their recalls that doesn’t mean they aren’t up to
helping you. Samsung’s customer service is still there to help you troubleshoot
the issue to fix it and possibly find out if it can be repaired. They are there
to:
1) Help you figure out what the problem is over the phone
2) Give you solutions to possibly solve it
3) Make sure you find a certified repair person to fix it.
- Schedule Repair Service Appointment:
If
you can't seem to get a solution over the phone with their customer service
people then we recommend you schedule a repair appointment with either Samsung
directly or an authorized repair center. Should your refrigerator still be
under warranty often Samsung covers the cost of the repair.
- Replacement Options:
While many
refrigerators are repairable, sometime the cost to fix can be quite high, close
to that of a new one. Should this be the issue you're dealing with, then you
may want to seriously consider replacing it and getting a new one.
(Remember
while you’re fixing one issue if your fridge is older there could be other
issues on the horizon for this fridge.)
- Take Proper Precautions: Until you’ve fixed
or replaced your fridge you’ll want to practice safety precautions when using
it. These can be anything from making sure that the food stays cold so that spoiled
food won’t make anyone in your house sick to keeping flammable things away from
it should there be a possible fire hazard. You’ll want to periodically check it
for any kind of signs of malfunction or more possible damage.
Overall, it's essential to make
sure you take care of anything going on with your refrigerator as soon as
you're aware of it to keep you & your family safe.
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